Frequently Asked Questions

Frequently Asked Questions

Can I run multiple campaigns at the same time?

Yes. ViralHub supports unlimited concurrent campaigns. Each campaign has its own page, participant list, and analytics.

Does ViralHub work with WordPress?

ViralHub is a standalone PHP/Laravel application — it runs independently of WordPress. You can embed the campaign widget on a WordPress page using an iframe.

Can I customise the campaign page design?

Yes. You can upload a custom logo, change the primary colour, and edit the campaign description. Full theme customisation is available via the template files for developer licence holders.

How are winners selected in a Giveaway campaign?

Winners are selected randomly using a weighted draw — participants with more entries (from referrals) have proportionally higher odds. You can also switch to "top referrers win" mode in campaign settings.

Is there a limit on the number of participants?

No. ViralHub does not impose a limit on participants. Performance depends on your server resources — see the System Requirements article for guidance.

Can I export participants to Mailchimp / ConvertKit?

Yes. Go to Campaign → Integrations to connect your email marketing tool via API key. ViralHub supports Mailchimp, ConvertKit, Klaviyo, and Zapier webhook for any other tool.

What happens when a campaign ends?

At the end date, the campaign automatically closes — new sign-ups are blocked and the leaderboard is frozen. You can then pick winners, export participants, and archive the campaign.

Do I need a separate licence for each domain?

Yes. Each purchase includes one domain licence. For staging/development you can use localhost or a subdomain without consuming a licence — just open a support ticket and let us know.